Privacy Policy

At Shudita Skincare & Wellness, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the practices described below.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping/billing address, payment details.

• Non-Personal Information: Browser type, IP address, device information, and website usage data.

• Order Information: Details of the products you purchase, transaction history, and customer support interactions.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders.

• Provide customer support and resolve queries.

• Improve our website, products, and services.

• Send order updates, promotional offers, and newsletters (only if you have opted in).

• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

• Service providers (such as payment gateways, logistics partners, IT support).

• Legal authorities, if required by law, regulation, or court order.

4. Data Security

• We implement industry-standard security measures to protect your personal information.

• However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

• Our website uses cookies to improve user experience, track preferences, and analyze website performance.

• You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

6. Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or outdated information.

• Opt-out of marketing emails and promotional communications.

• Request deletion of your data, subject to legal and transactional requirements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📍 Registered Office: Astraal Estate, Uttarakhand – 249175
📞 Customer Support: +91 93544 33548 / +91 96257 27524
📧 Email: care@shuditawellness.com
👩‍💼 Grievance Officer: Shweta (+91 96257 27524)