At Shudita Skincare & Wellness, we are committed to delivering your favorite natural skin, hair, wellness, and herbal products with care and efficiency. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed and shipped, you will receive a confirmation email/SMS with tracking details.
In case of any unexpected delays, we will notify you promptly.
2. Shipping Locations
We currently ship across India.
International shipping is not available at this time.
3. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order value.
Free shipping may be offered on orders above a certain value (if applicable).
4. Estimated Delivery Time
Standard delivery time: 5–7 business days depending on your location.
Remote or rural areas may take a few extra days for delivery.
5. Delivery Partners
We use trusted and reliable courier partners to ensure your package is delivered safely and on time.
6. Order Tracking
Once shipped, you will receive a tracking number via email/SMS to monitor your order.
7. Delays in Delivery
Delays may occur due to unforeseen circumstances like weather conditions, strikes, or natural calamities. In such cases, we appreciate your patience and understanding.
8. Incorrect Address or Failed Delivery
Please provide accurate shipping details during checkout.
If a package is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.
9. Damaged or Missing Items
If your order arrives damaged, incomplete, or with missing items, please contact our Customer Support within 48 hours of delivery.
We may ask for images of the damaged product/packaging for verification.
